Terms and conditions

Drone Rental Agreement

All rights reserved, Drone Rental Iceland (István Holczer), copyright 2022

(1) Deposit and shipping

• This Lease agreement between Lessor (Drone Rental Iceland) and Lessee (current customer) shall be in force as soon as the Lessee confirms the order and makes payment.
• A 30000 ISK for the Phantom 4 Pro, Mavics and Parrot drones are required in case major repairs are needed or parts are damaged/missing following return of the drone.
• If the drone is not returned or is damaged beyond repair, customer will be billed 250000 ISK for the Phantom 4 Pro or 170000 ISK for the Mavic or 100000 ISK for the Parrot or 500000 ISK for the DJI Mavic 3 Pro as a replacement cost.
• Lessor reserves the right to require a full deposit (450000ISK for Mavic 3 Pro250000ISK for the Phantom 4 Pros, 170000 ISK for the Mavic and 100000 ISK for the Parrot, 150000 ISK for the DJI Mavic Air) at Lessor’s discretion.
• Lessee agrees to notify Drone Rental Iceland of any damage to equipment during shipping within 3 hours of receiving said equipment, if notice is not received within 3 hours then it is assumed the equipment was received in working order.
• Lessee shall return ship the equipment in the same fashion and packaging method as it was received. Lessee shall be responsible for missing packaging and equipment damage or loss incurred due to improper packaging for return shipping.  Unless prior arrangement is made with Lessor in writing, if another shipping method or address is used besides the shipping label provided by Lessor then, at Lessor’s discretion, the Lessee shall be responsible for the cost of the return shipment, lost revenue charges, and shipment to the destination desired by the Lessor.
• Any international transportation or transportation by means of any international commercial flight of the leased equipment is forbidden.

(2) Rental period

• Rental period starts the day the drone is picked up. The drone shall be returned on before the day of the last day of the rental period. After rental period is over, late fees will accrue in the amount of the daily rental rate for the equipment.  Optionally, the Lessee may purchase extra rental days and keep the drone for longer periods as long as approval from Lessor is obtained.  A rental more than 3 days late (without prior arrangement via the “Contact Us” page) will be billed the entire replacement cost.

(3) Responsibility and damages

• As soon as the drone rental equipment is taken over the ownership and responsibility of the equipment shall be considered transferred to Lessee.  Lessee shall be held responsible for any damage, loss or theft of the drone rental equipment.
• Lessee is notified not to fly the drone in rain or allow it to get wet as this may cause damage for which Lessee will be liable.
• Lessee shall notify Lessor and send pictures of any pre-existing damage noted within 3hours of receiving the drone equipment.  Any damage not noted by Lessee as stated, shall be assumed to be caused by the Lessee.
• Lessor (Drone Rental Iceland), it’s owner, or it’s affiliates are not responsible or liable for any laws broken, fines or penalties incurred, accidents, damage to person or property, invasion of privacy, sabotage, or damage to the leased equipment whether unintentional or intentional by Lessee or any other mishap that may occur when Lessee is using the drone, including drone malfunction out of control of the user (Lessee). Lessee accepts full responsibility for damage to people or property including themselves and the leased equipment and for operating the drone in a safe manner.
• Lessee acknowledges that the drone is not a toy and has fast spinning rotors, is a heavy flying object, and can be dangerous.
• Lessee is encouraged to learn all federal, state, and local laws that may be applicable to drone usage.
• Lessee acknowledges being 18 years of age or older.

(4) Optional Equipment Protection Plan (EPP)

• Equipment Protection Plan (EPP) is available optionally per rental.  If purchased, the EPP shall cover damage to blades, battery, Wi-Fi extender, landing gear, remote, or battery charger. For the Phantom 3s and Mavics, only one battery per drone rental is covered.  Any additional batteries rented above these numbers are not covered under the EPP.  Damaged Equipment (including rotor blades) must be returned.  Lost or missing equipment is NOT covered under the EPP.  Damage due to water, sand, or other contaminants, or negligence is NOT covered.  Before the equipment is carried back, Lessee shall notify Lessor of any damage incurred and provide photo evidence if possible.  Otherwise any damage noted upon return of the equipment will be assumed to be the liability of Lessee.

(5) Damage fees, late fees

• Lessee shall pay any fees for damages assessed within 10 days of receipt of an invoice for said damages.  Payment is due in full after 10 days after receipt of invoice, afterwards a 1% per day late fee will be applied to the outstanding balance.
• The reserved pick-up/drop off time is one hour long. If the Lessee doesn’t pick up the drone within one hour from the reserved pick-up/drop-off time, the Lessor may charge a late-fee. The amount of the late fee is 1500 ISK in every started hour.
• Lessee shall be liable for all damage to equipment not covered in the EPP (EPP insurance purchase is optional on the part of Lessee).  Any part not mentioned in the EPP insurance is NOT covered.  Lessor may charge a fair market labor rate for any repairs needed as well as charges for lost revenue while the equipment is being serviced.
• Lessee shall be charged, at Lessor discretion, a lost revenue fee equal to the daily rental rate of the equipment rented for the amount of days for which the equipment is out of service for repair.
• The following costs apply to the Phantom 4 Pro and DJI Mavic 2 Pro drones:

• The following costs apply to the Mavic Pro and Mavic Air drones:

Replacement blades cost 1500 ISK per blade

Replacement gimbal cover costs 4000 ISK

Replacement battery is 20000 ISK

Replacement camera and gimbal for drone is 100000 ISK

Replacement remote is 20000 ISK minimum charge

Replacement Arm is 100000 ISK

Replacement Wi-Fi extender is 20000 ISK

Replacement SD card or adapter 8000-16000 ISK

Replacement battery charger 10000 ISK

Replacement manual or Quick Start Guide 1000 ISK

Replacement USB to micro USB cable 4000 ISK

Replacement Cable Set is 4000 ISK

Replacement shoulderbag is 15000 ISK

Replacement Sunshade is 4000 ISK

Replacement car charger kit is 15000 ISK

Lessor may charge a 5000 ISK fee for any gimbal clamp or gimbal cover that is not firmly in place on the camera gimbal for returning, due to wear and tear that this may cause to the gimbal/camera.

• The following costs apply to the Mavic 3 Pro drones:

Replacement blades cost 2500 ISK per blade

Replacement gimbal cover costs 8000 ISK

Replacement battery is 35000 ISK

Replacement camera and gimbal for drone is 400000 ISK

Replacement remote is 40000 ISK minimum charge

Replacement Arm is 100000 ISK

Replacement Wi-Fi extender is 20000 ISK

Replacement SD card or adapter 8000-16000 ISK

Replacement battery charger 20000 ISK

Replacement manual or Quick Start Guide 1000 ISK

Replacement USB to micro USB cable 4000 ISK

Replacement Cable Set is 4000 ISK

Replacement shoulderbag is 35000 ISK

Replacement car charger kit is 15000 ISK

Lessor may charge a 5000 ISK fee for any gimbal clamp or gimbal cover that is not firmly in place on the camera gimbal for returning, due to wear and tear that this may cause to the gimbal/camera.

Repair cost 20000 ISK / hour

• The following costs apply to the Parrot drones:

Replacement blades cost 1500 ISK per blade

Replacement battery is 20000 ISK

Replacement camera and gimbal for drone is 50000 ISK

Replacement remote is 20000 ISK minimum charge

Replacement FPV glass is 50000 ISK

Replacement Arm is 50000 ISK

Replacement Wi-Fi extender is 20000 ISK

Replacement battery charger 10000 ISK

Replacement manual or Quick Start Guide 1000 ISK

Replacement USB to micro USB cable 4000 ISK

Replacement Cable Set is 4000 ISK

Replacement backpack is 15000 ISK

Replacement Sunshade is 4000 ISK

Replacement car charger kit is 15000 ISK

Lessor may charge a 5000 ISK fee for any gimbal clamp or gimbal cover that is not firmly in place on the camera gimbal for returning, due to wear and tear that this may cause to the gimbal/camera.

Repair cost 20000 ISK / hour

• Lessee shall not alter or attempt to repair any of the drone rental equipment.
• Any pictures or video footage or other file left on the micro SD card shall become property of Drone Rental Iceland to use as Lessor sees fit, including for promotional or advertising purposes.
• Lessee shall return the leased equipment in a timely fashion in accordance with the terms of this lease with all equipment accounted for and in good working condition, normal wear and tear excepted.

(6) Refunds

• Lessor makes no representation as to the satisfactory operation of the leased equipment and will only process refunds at Lessor’s discretion
• Lessee shall, prior to returning back the equipment, immediately notify Lessor of damage incurred to equipment or unsatisfactory equipment performance and provide a written statement of said damage or irregularity and the events and conditions during the time, including, but not limited to the conditions of flight, the wind and weather at the time, and any other pertinent information.  If equipment is damaged and Lessee does not notify Lessor of damage and provide a written statement. Lessee shall, at Lessor’s request, immediately return the leased drone equipment upon noticing such damage or irregularity.  Lessor shall not be obligated to provide any refund or compensation should said damage and return occur before the drone rental period expires.
• Lessor will attempt to process orders in a timely manner, but no representation or assurance of delivery is made for any specific date. Lessor shall not be obligated to credit to the Lessee any sum of money due to equipment not arriving at the time desired by the Lessee.

(7) Reservation cancellation policy:

• Lessee shall be entitled to a full refund if reservation is cancelled at least 15 days before equipment lease start date.  Lessee shall be entitled to a 50% refund of the equipment lease rate (1 day, 3 days, or 7 days, whichever was chosen originally by Lessee) if reservation is cancelled at least 10 days before equipment lease start date.  Lessee shall be entitled to a 25% refund of the equipment lease rate (1 day, 3 days, or 7 days whichever was chosen originally by Lessee) if reservation is cancelled at least 5 days before equipment lease start date.  Equipment rental rate is non-refundable if cancellation occurs within 5 days before the equipment lease start date.  Equipment Protection Plan (EPP) fee and refundable deposit are always fully refundable.

(8) Modification

• The Lessee can modify the booking free of charge provided you let us know at least 2 days before the Rental Period is due to start.  Please be aware that new rental prices, delivery or collection times may apply and other aspects of your rental may change if you modify your booking. We will let you know if the modification to your booking is possible.  If it is possible, we will tell you about any changes to the rental which would be necessary as a result of your requested modification and ask you to confirm whether you wish to go ahead with the modification to your booking.

(9) Warnings:

• LiPo (Lithium Polymer) batteries can be a dangerous fire hazard.  Lessee is advised to read the information contained in the manuals and on the internet on safe charging, handling, and storage information.  At a minimum Lessee should charge LiPo batteries while attended on a fireproof surface.  Lessor shall not be held liable for any accident, incident, or mishap resulting from the storage, use, or charging of LiPo batteries.
• Lessee is hereby notified of the following required operating practices:
• Do not fly out of line of sight
• Do not fly in darkness
• Do not fly over 150 m (500 feet) above ground level
• Do not fly within an 8 km (5 miles) radius of airport without ATC approval
• Do not fly near manned aircraft or any other unmanned aircraft. Unmanned aircraftmust yield the right of way to manned aircraft
• Do not fly in areas of magnetic or electromagnetic interference or disturbance
• Do not start a flight on a metal surface such as a sewer cover or metal truck bed or car
• Do not stand directly under the drone
• Do not fly over others
• Do not fly close to radio, cell, or microwave towers that could interfere with the drone
• Do not fly drone when it is below 30% battery
• Do not fly in high winds (over 10m/s or 20 knot)
• Do not fly in the rain or other inclement weather
• Do not fly close to the waterfalls
• Do not land in wet grass or mud
• Do not take off or land on sand
• Do not fly indoors
• Do not fly on cold soaked batteries (equipment left in the cold will not function properly)
• Always give right of way to manned aircraft
• Always read and follow the Quick Start guide exactly before every flight
• Always practice and learn to fly in an open area grass field away from people,buildings, and trees.
• Always scout out your flight area before you actually start the drone.  Take note of tree limbs, buildings, people, other obstacles and uneven terrain that may be near your flight path.
• Always place black rotors on the 2 black posts and the silver rotors on the silver posts.  NOTE THAT THAT THE BLACK ROTORS ARE SCREW ON COUNTER CLOCKWISE.
• Always fly in an open area over soft ground until you are comfortable with the control and operation of the drone
• Always assure battery is firmly locked in place securely before flying
• Always calibrate compass correctly (will not work in doors) before every flight
• Always assure a full charge on batteries, Wi-Fi extender, and remote before flight
• Always land the drone immediately if any abnormal operation is noticed or an error message comes up on the FPV screen.
• Remember that a drone flying up to 15+ m/s (30+ mph) has a lot of inertia and the forward movement of the drone will continue for some distance even after you have rotated the drone.  Plan ahead for obstacle avoidance.
• Consider doing an IMU, gimbal, and remote calibration if the drone seems to not be responding appropriately.
• Always check the Kp index (http://www.aurora-service.eu/aurora-school/all-about-the-kp-index/) before you flight if it’s too high (higher then 5) then do not fly!
• Always check the wind (www.vedur.is and www.vegagerdin.is/). If it’s too high (for beginners 5m/s for advanced users 10m/s are the max wind speed when they can fly) then do not fly!

(10) Additional information

• Lessor may at its discretion modify these terms and conditions of Lease and Lessee will be responsible for the new terms.
• Any information provided by Drone Rental Iceland, it’s owner, or affiliates on its website or via email or any other means of communication should be considered as “information only”, Lessee is responsible for obtaining the correct information on drone operation, care, and control, and laws applicable to drone operation in Iceland. This rental agreement shall take precedence should there be a conflict between this rental agreement and any other communication.
• Lessor reserves the right to refuse service to anyone.  Lessor also reserves the right toper form background and credit checks on potential Lessees, at Lessor discretion.

All rights reserved, Drone Rental Iceland (István Holczer), copyright 2022